Microsoft Lync Basic 2013 gives you instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program. It’s a slimmer version of the full Lync 2013 client and provides the same core functionality. With Lync's for mac os x, you will receive notification popups when you receive new messages where you don't already have a conversation windows opened for that contact. After a conversation window has been started, notifications no longer popup for new messages. In the Microsoft Lync for Mac 2011 Update volume window, double-click the Lync for Mac 2011 Update application to start the update process, and then follow the instructions on the screen. If the installation finishes successfully, you can remove the update installer from your hard disk.

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This article provides some handy troubleshooting steps that may be required to test Microsoft Lync for Mac connectivity to the Microsoft Lync Server 2010 pool servers, and provides information for collecting the logs that are required for troubleshooting. Author: Publication date: November 2011 Product version: Microsoft Lync for Mac version 14.0.1 The purpose of this article is to explain how to troubleshoot Microsoft Lync for Mac connectivity to Microsoft Lync Server 2010 or pool servers, and collect the required logs for troubleshooting. It is intended for people who’ve had some exposure to the Mac operating system. This information is distributed in various formats, such as PDF and HTML, across various sites (blogs, discussion forum, and so on) and documents that have been consolidated to provide effective troubleshooting. The versions of the Mac operating system that will be discussed in this article are: • Mac OS X Snow Leopard ( version 10.6) • Mac OS X Lion (version 10.7) The steps that are used to troubleshoot Mac OS X Lion and Mac OS X Snow Leopard are similar. Common Troubleshooting For information about troubleshooting network connectivity issues by using tools such as Ping, Port Scan, and proxy configuration, installing certificates on the Mac, and verifying certificate presence, refer to the following blog post:.

But once I entered the right username afterwards it worked.

• • • Early September the good news started spreading among Microsoft Office fans who are for whatever reason using a Mac. Microsoft announced the release of. Lync is Microsoft’s new integrated functionality for instant messaging, presence, conferencing and voice. Unfortunately, after installation I didn’t get it working. Today, I finally managed. Update On October 21, 2011, that should resolve the issues below. Normally the Microsoft AutoUpdate should inform you about it.

To check your preferences, on the Safari menu, click Preferences, and then click General. • Double-click the file that you downloaded in step 5 to place the Microsoft Lync for Mac 2011 Update volume on your desktop, and then double-click the volume to open it. This step might have been performed for you. • In the Microsoft Lync for Mac 2011 Update volume window, double-click the Lync for Mac 2011 Update application to start the update process, and then follow the instructions on the screen. • If the installation finishes successfully, you can remove the update installer from your hard disk. To remove the update installer, first drag the Microsoft Lync for Mac 2011 update volume to the Trash, and then drag the file that you downloaded to the Trash.

When you purchased a Skype for Business Online Plan, you created an Office 365 user ID at the same time, even though you didn't purchase Office 365. To install Lync for Mac 2011, you need to sign in to Office 365 first.

It’s a “light” program that takes up very little space on your hard drive and is relatively quick to start using. Who is it for? Lync Web App is designed mainly for external partners, such as salespeople, who are invited to Lync meetings, but it is also useful for employees who are not at their usual computer at meeting time, or have not yet upgraded to Lync 2010.

• Next, go back to Downloads on your Mac, and choose the update program, lync__-2.dmg. • Choose the Lync Installer button to start the installer for the update. • Follow the prompts in the Lync for Mac Installer until it's finished, and then choose Close at the end. You're done installing Lync for Mac 2011. Now you're ready to sign in for the first time. Were these steps helpful?

• To install the software, click 'setup.' • To burn a CD image of the software for a later install, go back up to 'Lync 2013 with SP1,' then click 'DVD image' and save the enclosed file. Mac • Ensure that you have 'admin' rights to your computer. Magic ripper free download.

Download the update from the Download Center at. Set Configuration Settings for Lync for Mac In this section, we’ll walk through setting up some common configuration settings for Lync for Mac, such as changing the sign-in address, changing settings related to Microsoft Exchange Server, and changing settings for Microsoft Outlook. Start Microsoft Lync for Mac, and then press the Command key and the “,” (comma) key to set the preference.

Leave us a comment Were these steps helpful? If so, please let us know at the bottom of this topic. If they weren't, and you're still having trouble setting up Lync for Mac 2011, tell us what was confusing or wrong. We'll use your feedback to double-check our steps.

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With these requirements in place, you’ll be ready to get started. To learn how, see.

Start Microsoft Lync for Mac, and then click Lync in the menu options. In the Lync menu, click Preferences.

3) Click on Continue. 4) Click on Continue.

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Click the Account tab to display the email address or SIP URI (Figure 1). Figure 1: Account settings for Lync for Mac 2011 4. If required, select Show me away when I am Inactive for this many minutes, and then select the number of minutes in the drop-down box. If required, select appropriate check boxes for Microsoft Exchange and Microsoft Outlook. For advanced troubleshooting, do the following steps: 1. Under Server Settings, click Edit to manually enter the pool name for both internal and external use. Manual configuration can help to troubleshoot DNS name resolution issues.

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Notes: • Sharing and presenting features are dependent on permission levels set by the meeting organizer, so they may not be available. Only users with presenter privileges can share files and programs. • The first time that you initiate a sharing session, you will be prompted to download the required sharing plug-in.

The developer is no longer updating or supporting this application; however, it is still available for download. SoundStay is a utility for Mac OS X 10.5 or later that stops the audio output from going to sleep. Filerr watches for file names that are not compatible with Windows computers, Windows formatted USB drives or online cloud services like Dropbox and Jungle Disk. Mac OSX allows file names with characters that are not supported by Windows computers, Windows formatted USB drives or cloud services such as Dropbox and Jungle Disk.

• Go to and enter your Office 365 user ID and password. After you sign in, you'll see a page like this: • Choose Install to download the Lync for Mac 11 installation program onto your Mac. • After the Lync for Mac 11 installation program downloads to your Mac, go back to the Skype for Business page, and choose Lync for Mac 2011 update. • At the Microsoft download center, choose Download to download the Lync for Mac 2011 update program onto your Mac. • After the programs are finished downloading, go to Downloads on your Mac.

• I decided to delete the Lync directory in the Documents>Microsoft User Data>Microsoft Lync Data, you will be able to find it through “Finder”. • Under the advanced tab on the Lync login screen I added the server name sipdir.online.lync.com:443. Afterwards the error message changed. • Unfortunately I still couldn’t login. The weird idea, as mentioned in Tom Laciano’s post, to use a wrong user id (I used a “ ” in front of my user name) finally made it work. Of course it didn’t work with this wrong user name, it generated a login error message again.

• Under the advanced tab on the Lync login screen I added the server name sipdir.online.lync.com:443. Afterwards the error message changed. • Unfortunately I still couldn’t login. The weird idea, as mentioned in Tom Laciano’s post, to use a wrong user id (I used a “ ” in front of my user name) finally made it work. Of course it didn’t work with this wrong user name, it generated a login error message again.

Don’t forget to quit the application before updating and restarting. It should work with Office 365 Recently, we’ve migrated from Google Apps to Office 365. Both solutions have pro’s and con’s, but that’s not what this post is about. It’s quite easy to benefit from Office 365 if you are using Office 2011 for Mac. But the same seemed not directly applicable to Lync. It was just impossible to login.

• To install this update: • Print this page if you want to use it as a reference when you are offline. • Quit any applications that are running, including all Office applications, Microsoft Messenger, and Office Notifications, because they might interfere with the installation. • Make sure that your computer meets the minimum system requirements. • Click Download, or click the link for the language version that you want. • Follow the instructions on the screen to save the file to your hard disk. If you are using Safari, the downloaded file is saved to the desktop unless you specified a different location in the Preferences dialog box of Safari.

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• Back at the Sign in page, choose Sign In. • If you get the error message 'No Kerberos ticket is detected': • At the Lync for Mac 2011 sign in page, choose Advanced at the bottom of the page, after typing your Office 365 user ID in both the Email Address box and the User ID box, and entering your password. • Under Authentication, clear the Use Kerberos box so it's blank. • Trying signing in again. • If you get the message 'Lync was unable to sign in. Please verify your logon credentials and try again' or 'The service might not be available,' the issue might be a connection can't be established with Lync.

• Next, go back to Downloads on your Mac, and choose the update program, lync_14._-2.dmg. • Choose the Lync Installer button to start the installer for the update. • Follow the prompts in the Lync for Mac Installer until it's finished, and then choose Close at the end. Note: Thanks to reader feedback, these steps were updated on to clarify that your Office 365 user ID is also your email address. • Double-check that you're connected to the Internet. • On your Dock, choose the Lync icon.

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Here's how you do that: • Locate your Office 365 user ID. You received an email from the Microsoft Online Services Team that contains your Office 365 user ID. It looks something like this: • Go to and enter your Office 365 user ID and password. After you sign in, you'll see the Office 365 admin center. • Choose Download software. • Choose Software.

Enter your username in the User ID field. Enter your password in the Password field. Click on Advanced. 14) Find your sip.example.com value in the your.

If you have outlook 2011 for mac configured you can directly create a mail or calendar appointment via Lync.

It’s quite easy to benefit from Office 365 if you are using Office 2011 for Mac. But the same seemed not directly applicable to Lync. It was just impossible to login. The top lines of the error logs included.

Author's note: when I tested these instructions from home, where my Internet service isn't very good, I wasn't able to connect and kept getting errors, even after trying for 30 minutes. But the next day I could connect. When I tested the instructions at work, the connection worked the first time. • If you still can't connect, or for other issues, see.

Who will know. You can avoid this message to change the settings via Advanced. You have to change the connection settings.

Microsoft Communicator for Mac 2011 and Microsoft Lync for Mac are two instant messaging (IM) clients that are designed to be used with the Apple operating system in a Communications Server or Lync Server 2010 unified communications environment. This combination of technologies necessitates that the user understands the preliminary steps that are required to get Mac-oriented IM clients connected to the Windows unified communications environment.

The lync_14._.dmg file is downloaded onto your computer. This is the Lync for Mac 11 installation program. • After the Lync for Mac 11 installation program downloads to your Mac, go back to the Skype for Business page, and choose Lync for Mac 2011 update. • At the Microsoft download center, choose Download to download the Lync for Mac 2011 update program onto your Mac. The lync_14._.dmg file is downloaded onto your computer. This is the Lync for Mac 11 update. • After the programs are finished downloading, go to Downloads on your Mac.